Customer Agreements
Account Suspension Policy
Effective 1 May 2026 · Document 10 of 60 · Operated by Namvio Web Services
1. Grounds
Namvio Web Services may suspend an account for non-payment, suspected fraud or abuse, security risk, breach of the Acceptable Use Policy, or where required by law.
2. Notice
Where lawful and operationally safe, we notify the account holder of the suspension and the steps required to restore access.
3. Appeal
Suspended users may appeal to contact@namvio.com. We respond within 5 business days.
4. Effect on data
Data is retained during suspension. If suspension converts to termination, data handling follows the Account Deletion Policy and Document Retention Policy.
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Contact for this document
Namvio Web Services (Sole Proprietorship registered in India)
Proprietor: Shubham Das · Co-founder & authorised representative: Debasmita Marndi
Mochi Sahi, Karanjia, Mayurbhanj, Odisha, India, PIN 757037
Email: contact@namvio.com
Phone: +91 7735559290
Hours: Every day (best-effort response within two business days)