Security & Operations

Records Management Policy

Effective 1 May 2026 · Document 38 of 60 · Operated by Namvio Web Services

1. Categories of records

Customer records, billing records, audit logs, security incident records, AI usage records, contractual records, financial and tax records.

2. Lifecycle

Each record class has an owner, a retention period (see Document Retention Policy) and a destruction method. Hard-copy records, where they exist, are stored in locked premises and shredded on disposal.

Read together with

Contact for this document

Namvio Web Services (Sole Proprietorship registered in India)

Proprietor: Shubham Das · Co-founder & authorised representative: Debasmita Marndi

Mochi Sahi, Karanjia, Mayurbhanj, Odisha, India, PIN 757037

Email: contact@namvio.com

Phone: +91 7735559290

Hours: Every day (best-effort response within two business days)