Security & Operations
Records Management Policy
Effective 1 May 2026 · Document 38 of 60 · Operated by Namvio Web Services
1. Categories of records
Customer records, billing records, audit logs, security incident records, AI usage records, contractual records, financial and tax records.
2. Lifecycle
Each record class has an owner, a retention period (see Document Retention Policy) and a destruction method. Hard-copy records, where they exist, are stored in locked premises and shredded on disposal.
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Contact for this document
Namvio Web Services (Sole Proprietorship registered in India)
Proprietor: Shubham Das · Co-founder & authorised representative: Debasmita Marndi
Mochi Sahi, Karanjia, Mayurbhanj, Odisha, India, PIN 757037
Email: contact@namvio.com
Phone: +91 7735559290
Hours: Every day (best-effort response within two business days)