Trust & Compliance
Contact & Grievance Policy
Effective 1 May 2026 · Document 47 of 60 · Operated by Namvio Web Services
This Policy explains how to raise a question, complaint or grievance with Namvio Web Services and what to expect in response.
1. Primary contact
Email contact@namvio.com or write to Mochi Sahi, Karanjia, Mayurbhanj, Odisha, India, PIN 757037. We acknowledge complaints within 2 business days and aim to resolve them within 15 business days.
2. Escalation
If you are not satisfied with the response you may escalate to grievance-officer-name, Grievance Officer, at contact@namvio.com. Mark the subject line "Grievance Escalation".
3. Regulatory escalation
Where local law gives you the right to escalate to a data-protection or consumer regulator, that right is preserved.
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Contact for this document
Namvio Web Services (Sole Proprietorship registered in India)
Proprietor: Shubham Das · Co-founder & authorised representative: Debasmita Marndi
Mochi Sahi, Karanjia, Mayurbhanj, Odisha, India, PIN 757037
Email: contact@namvio.com
Phone: +91 7735559290
Hours: Every day (best-effort response within two business days)