AI Governance Policy

Effective 1 May 2026 · Document 22 of 60 · Operated by Namvio Web Services

1. Scope

Governance of AI features used in DubaiPropertyLoan, including model selection, change management, cost control, monitoring and human oversight.

2. Model lifecycle

New models are evaluated before rollout for accuracy, cost and privacy posture. Material changes to model selection or prompts are tracked in change logs and announced when they affect customer outcomes.

3. Human oversight

All outputs produced by automated or AI systems within the platform are decision-support information, not decisions. A qualified human (the broker, the bank or the user) must independently review and approve any action taken on the basis of those outputs.

4. Cost & abuse controls

Per-account and global usage caps are enforced. A kill-switch can disable AI features in case of cost spike or provider incident.

5. Monitoring

AI runs are logged with timestamp, document type, latency, confidence and outcome. Admins can audit and re-run individual analyses.

Contact for this document

Namvio Web Services (Sole Proprietorship registered in India)

Proprietor: Shubham Das · Co-founder & authorised representative: Debasmita Marndi

Mochi Sahi, Karanjia, Mayurbhanj, Odisha, India, PIN 757037

Email: contact@namvio.com

Phone: +91 7735559290

Hours: Every day (best-effort response within two business days)