Security & Operations

Responsible Disclosure Policy

Effective 1 May 2026 · Document 29 of 60 · Operated by Namvio Web Services

1. Coordinated disclosure

Researchers and customers who discover a vulnerability are asked to disclose it privately to contact@namvio.com and to allow Namvio Web Services a reasonable period — at least 90 days, or sooner if a public fix is available — before public disclosure.

2. Customer-found vulnerabilities

Customers who discover a security weakness while using DubaiPropertyLoan should report it through the Vulnerability Disclosure Policy rather than exploiting it.

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Contact for this document

Namvio Web Services (Sole Proprietorship registered in India)

Proprietor: Shubham Das · Co-founder & authorised representative: Debasmita Marndi

Mochi Sahi, Karanjia, Mayurbhanj, Odisha, India, PIN 757037

Email: contact@namvio.com

Phone: +91 7735559290

Hours: Every day (best-effort response within two business days)